Support Manager for Microsoft Dynamics NAV (f/m/d)



You already have experience in support of Microsoft Dynamics NAV and/or Navision and would like to take up a management position? Then the position of head of our support team is exactly the right one for you! Your team is the first point of contact for professional and technical questions regarding software application by our existing customers. You are primarily responsible for coordinating all inquiries within your team. Apply now for the position of Support Team Leader (f/m/d).

Your tasks

You always have an open ear for our existing customers. You coordinate support requests within the team and ensure that everything runs smoothly.

Your tasks at a glance:

  • support of existing customers who use Dynamics 365 Business Central, Dynamics NAV or Navision
  • processing of business and technical customer inquiries and documentation of support requests
  • coordination of tasks and distribution within the team
  • interface between our customers and the development department

Markus Thyen

“Do you have any questions about our job offer? Feel free to contact me. I look forward to getting to know you!”

e-mail to Markus

Your profile

We are looking for people, not degrees (nevertheless we give you an orientation below). You will soon notice that our team is made up of a wide variety of experiences, talents and characters. And we want even more of them!

We expect:

  • completed studies with a focus on (business) information technology/business administration or a comparable vocational training
  • experience with Microsoft Dynamics 365 Business Central or its predecessor products (Dynamics NAV and/or Navision) and knowledge of the Microsoft programming language (C/SIDE, C/AL)
  • understanding of business management contexts
  • assertiveness
  • good communication and presentation skills
  • very good knowledge of German spoken and written and good knowledge of English

Your employer

We sell ERP solutions based on Microsoft Dynamics 365 Business Central (formerly Microsoft Dynamics NAV/Navision) in Germany. For more than 15 years it has been our vision that people in medium-sized companies no longer have to worry about complex IT issues. Therefore we develop solutions that minimize workloads and are based on practical experience without being complicated and unmanageable. To achieve this, our unique team, consisting of about 40 employees at our locations in Münster and Würzburg, gives everything.

ERP solutions, especially cloud solutions, are in great demand – and the trend is rising. The demand is correspondingly high, so we are growing continuously. To further increase our success, we are looking for reinforcement for our young and dynamic team. Become part of the anaptis team now and work with us to make small and medium-sized companies better!

No matter how big we become, the start-up culture remains. Get yourself an overview of what our employees and applicants say about us.

Mit dem Rad zur Arbeit
Kantine statt Mensa

Do you have questions about the application process?

At a glance:

Your advantages with us as a team.

Permanent contract

We would like to work with you on a long-term basis and therefore we usually offer a permanent employment contract for every full-time position.

Permanent further education

We wish our employees lifelong learning. Visit the courses and seminars that interest you most.

Attractive social benefits

We support and subsidize you! With the company pension scheme or capital-forming benefits. Just get in touch.

Flat hierarchies

We meet at eye level and work closely together. Everyone is allowed to contribute their own ideas and work on the implementation.

Modern workplace

You work in a modern building in the technology park (four persons/office). In addition, everyone will receive a height-adjustable desk.

Free fruit and drinks

We offer fresh fruit and drinks (water, coffee, tea etc.) for free. With this we want to promote health and concentration.

Salat day

Every Tuesday we cut up delicious, fresh ingredients together and prepare a colourful salad buffet. Not a must – but a can.

Entertainment Room

Work hard, play hard! During the breaks or after work we meet in our bar for gambling, foosball or a bee

Regular team events

Whether laser day, gambling evening or dinner together – we also like to spend time together in private. Not a must – but a can.


Apply for the position of a Support Manager for Microsoft Dynamics NAV (f/m/d).

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