Microsoft Dynamics NAV in wholesale for eyewear.

Succes story:

Koberg + Tente started 70 years ago as a classic optics trade. Today, the Münster-based eyewear manufacturer sells its products all over Europe. The complex logistics must be managed optimally. In order to keep the current stock and the dispatch of the products in view at all times and thus enable an ideal customer support, a change of the system over time became unavoidable. In cooperation with anaptis, Koberg + Tente has optimized its business processes.

Challenge

„We needed a specific version of the Dynamics NAV system because of specific features – such as the management of spectacles by color, model, collection and size. This is very good at coping with business processes and helps to optimize processes.

Even before working with anaptis, we have worked with Navision. We were satisfied with the system from the outset, but the support of the large software provider did not match our expectations. The company anaptis seemed to fit in well from the first impression, which has confirmed itself in hindsight, especially humanly.“

Details

Customer
Koberg + Tente GmbH & Co. KG (seit 1946)

Industry
wholesaler of eyewear

Location
Münster

Product range
eyewear

Objective

“We need a specific version of the Dynamics NAV system that is very good at replicating the industry-specific characteristics and business processes and helps to optimize processes.”

Solution

„Comprehensive support is essential, especially in the IT sector, as a layman is quickly thrown out, and the IT structure is the basis of logistics and administration. After switching to anaptis, we were able to benefit from a good service with which we feel well looked after.“

Enhancements

  1. quick problem solving
  2. realiable partner (competence and high commitment)
  3. industriy-specific adaptations
  4. better customer support and reduced sources of error
  5. better logistics (stock and status at a glance)
  6. better up to date (updates)
Dynamics NAV Kunde
Frank Tente
Managing director, Koberg + Tente GmbH & Co. KG
What does the managing director

Frank Tente say?

„Anaptis offers a competent and good support so you feel well cared for, thanks to many nice employees.“

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Brief

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