frequently asked questions.

We answer

On this page we answer the most frequent questions of our customers and applicants. Navigate directly to your desired section. And if your question is not answered, do not hesitate and write to us using the contact form.


Your questions about Dynamics 365 Business Central.

Deployment options

  • What is the difference between on-premise and cloud?

    Currently, three models are possible:

    • rental solution in the cloud
    • rental solution in your own company
    • purchase solution in your own company

    With the rental solution in the cloud you pay monthly fees and store your data in the cloud.

    With the rental solution in your own company, you pay monthly license fees and host the system in your company/data center.

    With the purchase solution in your own company, you pay the purchase price once and host the system in your company/data center.

  • Why are the prices for the cloud-based solution so low?

    You probably only know classic software products that you need to install in your company or data center and pay a lot of money. The cloud solution is different: you get your data online in the cloud. As a result, there are no installation, maintenance, or update costs associated with hosting a software locally. You also pay monthly and you acquire the licenses in the SaaS model (Software as a Service). This means you can add and remove licenses at any time. So you are financially very flexible.

  • Is my data safe in the cloud?

    Microsoft helps ensure that the cloud is used in accordance with German high security and data protection standards. Since autumn 2019, the company has also had German data centers, so your data is stored on “German soil”.

Integration of other products

  • What is the integration with Office 365 about?

    Dynamics 365 Business Central online is fully integrated with Office 365, so you can navigate freely between Office 365 applications and Dynamics 365 Business Central. That means Microsoft Dynamics 365 Business Central integrates all Microsoft Office applications, including Word, Excel, and Outlook. For example, you can use Outlook to process orders, submit invoices, or create estimates. Dynamics 365 Business Central also lets you open data in Excel and print reports using Word.

  • What does Microsoft Power Platform Integration do?

    Easily integrate Dynamics 365 Business Central with Microsoft Power Platform, including Microsoft Power Automate, Power Apps, Power BI, and Power Virtual Agents.


  • In which licenses is Dynamics 365 Business Central offered?

    Dynamics 365 Business Central differentiates between three license packages:

    • Essentials
    • Premium
    • team members

    Among the full users, a distinction is made between Dynamics 365 Business Central Essentials and Premium. The difference lies in the scope of functions.

    If, in addition to the Full Users, Additional Users are required who cannot be directly assigned to any functional area and who have access to basic processes, it is possible to purchase Team Members licenses. The Team Members license is a subscription designed for users who are not bound to a specific function but need basic functionality in Dynamics 365 Business Central. This license includes both read and write access to selected tasks within a client in Dynamics 365 Business Central. To use Team Members licenses, at least one additional user must be licensed with Essentials or Premium.

  • What is the difference between Essentials and Premium?

    The Essentials version contains the following features:

    The Premium version includes the following two additional functions:

Microsoft's strategy

  • Do we have to switch to the cloud in the future?

    No, because locally operated installations (on-premise) are still possible.

  • How does the current Microsoft Roadmap look like?

    We have known for some time that Microsoft is focusing the cloud. From now on, the ERP product line will be continued under the name “Dynamics 365 Business Central”. However, there is an all-clear signal for customers, because Microsoft says “cloud first, but not cloud only.”. It will still be possible, to purchase the on-premises-solution.

    Microsoft Dynamics 365 Business Central Roadmap

Trial version

  • Is there a trial version?

    Yes, you can test Dynamics 365 Business Central for 30 days.

  • Will my trial data be preserved?

    Yes, if you choose to purchase licenses, the data you added to the trial version will be retained.

  • Is it possible to switch between Essentials and Premium in the trial version?

    Yes, you can try out both versions.

  • Will the test account automatically be charged?

    No. The test account is free of charge and without obligation. It ends automatically after 30 days. You do not need to cancel the test account separately. The software becomes chargeable only when you order the software and enter into a binding purchase agreement.


Your questions about Dynamics NAV.

  • What is the main difference between Dynamics NAV and Dynamics 365 Business Central?

    Dynamics 365 Business Central is functional Dynamics NAV. Nevertheless, there are some differences:

    Unlike Dynamics NAV, Dynamics 365 Business Central can be bought or rented.

    Price model
    In Dynamics NAV there was still the Starter or Extended Pack. In Dynamics 365 Business Central, a distinction is made between the essentials and premium packages. There is also the Team Members option, which can be added to both Essentials and Premium.

    In Dynamics NAV there were concurrent users, in Dynamics 365 Business Central, on the other hand, there were only person-related named users. Microsoft has set the exchange ratio for concurrent licenses that were purchased before October 1, 2018 and have valid maintenance at 1: 3. There are no longer any SQL Server licenses in connection with the Dynamics 365 Business Central on-premise. Every new customer must license the SQL Server themselves.

    In Dynamics NAV, the web client did not have the same functionality as the Windows client. In Dynamics 365 Business Central there is only the web client.

    Programming language
    The programming language of Dynamics NAV is C / Side CAL (until 2020). The programming language of Dynamics 365 Business Central is Visual Studio.

  • What incentives are there for upgrading from older Dynamics NAV to Dynamics 365 Business Central?

    Upgrade at a fixed pice
    With our service NAVFixUp we offer you an upgrade to a fixed price. In this way you obtain new technologies and the availability of updates for your ERP solution.

    Changes in licensing
    In addition, there have been changes regarding the licensing of Dynamics 365 Business Central compared to previous versions. You now purchase “Named User” instead of “Concurrent User”. This means that you license your users by name. The exchange ratio is currently 1:3. So every employee has personal, non-transferable access to the system.

    *All information without guarantee, changes and errors excepted.

  • Is Dynamics NAV not available any longer?

    We have known for some time that Microsoft is focusing the cloud. From now on, the ERP product line will be continued under the name Dynamics 365 Business Central. However, there is an all-clear signal for customers, because Microsoft says “cloud first, but not cloud only”. It will still be possible, to purchase the on-premises-solution.

  • Is Dynamics NAV still supported?

    Even if the Microsoft Dynamics NAV ERP solution has been replaced by the Microsoft Dynamics 365 Business Central solution, we continue to support our existing customers in older versions.


Your questions about a project with anaptis.

  • How does a project work with you?

    We have created our own anaptis method from the advantages of the classic and agile approach. Read more on the page about our project methodology.

  • Do you provide guidance on change management?

    We work together with the Münster Startup Echometer on exactly this topic. The company has set itself the goal of making software implementations smoother through regular employee feedback. If you are interested, you can simply add this to your booking.

  • Can I get a no obligation demo of the software?

    With pleasure. Please make an appointment for a live demo. We will be happy to present the desired product. Please contact us for this purpose.

  • Do you also consult on hardware?

    Yes, we advise existing customers regarding IT infrastructure. And that for an important reason. The best software in the world does not work as desired if hardware is ignored.

    Since our team consists of developers and system administrators, we can advise on our core product software as well as hardware. Topics that are in focus include the deployment option of the Dynamics 365 Business Central software (cloud or on-premise) and related questions about PCs or the servers.

  • Is it possible to order just one process optimization?

    Of course. It also happens that we only analyse the processes of a company or a department and highlight suggestions for improvement. Of course, it is possible or advisable that we also carry out the implementation together.

  • Am I on my own for setup and data import

    No. We are your partner from the start of the project and also support you in training your employees.


Your questions about the application process.

  • Does anaptis assign themes for final papers?

    If you would like to write a practice-oriented thesis (Bachelor’s or Master’s) in consulting or development, we look forward to receiving your topic suggestions and will be happy to coordinate the topic with you.

  • Can I submit a speculative application?

    Of course. Of course you also have the possibility to send us an unsolicited application.

  • Who is my contact person in the application process?

    Your contact person is our managing director Markus Thyen.

  • What documents should I attach to my application?

    We ask for a complete application including:

    • cover letter
    • curriculum vitae
    • (study) certificates
  • On the website you will be on familiar terms in the career section. Can I also use the first name in a cover letter or in a personal interview?

    Sure. We meet at eye level and you can use the first name.

  • How long does it take until I get a response?

    We take between three and five days to process your application. And then you’ll hear from no automated robot, but a real human. It is our policy that we respond to every single application.

What are you waiting for?

This is how you can proceed.

Support for Microsoft Dynamics NAV

Get informed about our support.

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Microsoft Dynamics 365 Business Central

All the information, features and benefits of the latest version of Microsoft’s ERP software.

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