Partner Search
“We became aware of Dynamics NAV through an existing cooperation with Infosim in the area of network management, because the implementation of this ERP software represents another business area of the company. The solution convinced us immediately and we already knew from previous cooperation that the employees are very competent and reliable. So looking for another partner company was out of the question for us.”
Result
“Since we started as a startup, we gradually transferred our processes and functions from Word, Excel & Co. to Dynamics NAV. Our employees were informed about the change ahead of time. In preparation, we created a guide / documentation and defined a time window for standby support for our employees. In addition, we maintained documentation on our internal wiki from the very beginning, in which we stored functions and instructions. The change management (in particular training/education) thus took place continuously and on the job.
Today, we map the majority of our core processes with the standard Dynamics NAV solution. This means:
- Project department: time recording of our consulting division
- Sales department: process from quotation to sales order, invoice to service order and contract (a service item is created from an item that has been sold)
- Purchasing department: process from purchase request to purchase order to invoice
Our special requirements were solved by individual customizations: One of them is or was the customization of time recording. This is because we had to take into account criteria such as billable hours, internally billable hours, and surcharges for weekends and evenings. In addition, it had to be possible to complete project tasks.
In addition, we can now easily handle our maintenance and warranty extensions directly in Dynamics NAV. Within this framework, we can also automatically import articles and process serial numbers.
Finally, we now benefit from various pop-up fields. These display, for example, important information about the customer, credit insurance and warnings (e.g. Engineer exceeds 50% of the time budget).
In summary, with this project or through ongoing collaboration, we were able to solve and implement all challenges and requests in an agile format and at very short notice.
To this day, we are clearly convinced that the decision for the system and our partner company was the right one. The price-performance ratio for Dynamics NAV and the individual adaptations is very well balanced. Moreover, today we have a very reliable contact person for technical matters and one for commercial ones. The cooperation is and always has been excellent, constructive and goal-oriented.”
anaptis GmbH
