Customization: B2B purchasing interface
Initial situation
“Over time, further requirements for the ERP solution arose due to the further development of our business. Particularly important in our day-to-day business is the simplification of collaboration with various large B2B customers from the caravan and motorhome industry. Orders of these customers, which previously came by mail, could be transmitted to us in Navision via an interface file. Due to the increasing complexity and number of pieces, the interface had to be extended over time. For example, to ensure JIT production & delivery. A corresponding forecast or advance planning was very important for us due to tightly scheduled delivery cadences.“
Solution
“Our requirement with regard to the purchasing interface to our major B2B customers was solved with the help of an individual EDI connection. An interface was developed for us via which the orders and forecast data (e.g. comparative data from the previous year) are imported directly from the customer to us in a partially automated manner. Partially automated for the reason that the interface file we receive has to be imported manually on a daily basis. Further processes in Navision now run mostly automatically, so that we can directly process the orders in Navision at the end (which were previously created automatically). Due to the imported forecast data, we not only have a point in time view, but also a period view. As we receive files on a daily basis, the forecast data becomes more and more accurate, so that it can be converted in our system from a forecast to a sales order or production order. Subsequently, purchasing and delivery processes are easily controlled in the system on this basis. Today, our production process is much more transparent and we receive immediate feedback from production on changes in customer parameters (e.g. postponement).“