Dynamics NAV in industrial upholstery manufacturing.

Success story:

The company Richard Denk GmbH, based in Würzburg, was founded in 1927. The focus is on the industrial production of upholstery components especially for caravans and motorhomes, object as well as store construction.

We have been working with Richard Denk since 2006. Since then we have supported and further developed the ERP solution Dynamics NAV. Among other things, we carried out an upgrade from Navision 4.0 to Dynamics NAV 2016. In the end, the group of companies with about 65 employees benefits from more flexibility, customer orientation and a more productive way of working.


Our years of successful cooperation.

Over the years, we have not only implemented technological solutions, but also built a partnership based on trust, collaboration and shared growth. This graph illustration shows the shared milestones and successes:


More productive way of working with Dynamics NAV.

First-time collaboration with anaptis

“We started looking for a new partner company and compared several alternatives. In the end, we chose anaptis GmbH ( at that time still Infosim GmbH & Co. KG) because we saw (and still see) it as a very competent and local partner.

With anaptis we found a reliable local partner whose employees have a high degree of industry expertise and always develop practical solutions together with us. We particularly like the clear structure and user-friendliness of our ERP solution, as well as the high degree of customization.

The decision in favor of anaptis was the start of many years of trusting cooperation. Since then, the employees have supported us in day-to-day operations as well as in regular innovations. Particularly noteworthy at this point is the good contactability as well as the fast support.”

Customization: Variant Configuration

Initial situation
“What we couldn’t initially solve in Navision was how to easily handle our numerous variants without bloating our item master too much.“

“We have found a solution for our numerous variants via dummy articles and model numbers. The background is this: Our articles in the ERP system each have bills of materials and routings that can occur in various possible combinations and variants. If we were to include all of these in the system, it would be very complex. We store frequently requested combinations in the master. We use dummy articles for finished products or exclusive products that are less in demand, so that the article master (components) remains manageable.“

Customization: B2B purchasing interface

Initial situation
“Over time, further requirements for the ERP solution arose due to the further development of our business. Particularly important in our day-to-day business is the simplification of collaboration with various large B2B customers from the caravan and motorhome industry. Orders of these customers, which previously came by mail, could be transmitted to us in Navision via an interface file. Due to the increasing complexity and number of pieces, the interface had to be extended over time. For example, to ensure JIT production & delivery. A corresponding forecast or advance planning was very important for us due to tightly scheduled delivery cadences.“

“Our requirement with regard to the purchasing interface to our major B2B customers was solved with the help of an individual EDI connection. An interface was developed for us via which the orders and forecast data (e.g. comparative data from the previous year) are imported directly from the customer to us in a partially automated manner. Partially automated for the reason that the interface file we receive has to be imported manually on a daily basis. Further processes in Navision now run mostly automatically, so that we can directly process the orders in Navision at the end (which were previously created automatically). Due to the imported forecast data, we not only have a point in time view, but also a period view. As we receive files on a daily basis, the forecast data becomes more and more accurate, so that it can be converted in our system from a forecast to a sales order or production order. Subsequently, purchasing and delivery processes are easily controlled in the system on this basis. Today, our production process is much more transparent and we receive immediate feedback from production on changes in customer parameters (e.g. postponement).“

Sebastian Ziegler - Richard Denk GmbH & Co. KG
Sebastian Ziegler, Management, Richard Denk

“We have been working with anaptis on a basis of trust for many years. Since then, the employees have supported us in day-to-day operations and provided us with proactive and practical advice.“

Upgrade to Dynamics NAV 2016

Initial situation
“At that time, we had already been working with Navision for several years. We used it to map order processing, the automatic disposition of orders (incl. shipping documents to the customer) and our accounting. At some point, it was time to have the old functionalities represented “in a new guise” and to benefit from new functionalities (e.g. integration of the Microsoft products).“

“The upgrade was completed within 20 days. Small customization problems were solved creatively and promptly, and we involved our employees at an early stage – especially with usability issues. Today, we benefit from a flexible solution and can focus even more on our customers and everyday business. This simplifies our daily work enormously, because we can process orders faster and more efficiently.“

Customization: Company data and staff work time logging

Initial situation
“We have wanted to integrate a company data and staff work time logging system into Dynamics NAV for some time. Up to now, we have been using manual evaluation of production documents, but we would like to switch to an automated solution for better resource control and planning.“

“Regarding our wish for a company data and staff work time logging, we would have had the possibility to use a ready-made tool. Here, however, we had the challenge that the tool should use our Dynamics NAV database in the background and pull valid users and orders that are available for booking times in production. So anaptis developed for us a web application in which we can record attendances such as coming, going and special breaks (standard breaks run automatically). To record working time, operations are divided into productive work (with standard time) and unproductive secondary work. These times are automatically calculated for the monthly evaluations and made available to payroll accounting. Special functions here are the quantity comparison (system recognizes how much is still to be produced in an order) and the premium pay system (awarding of premium points if the target working time is undercut).“


Dynamics NAV in upholstery production:

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