Microsoft Dynamics support.

WE OFFER
anaptis Support:

Do you need help with the application?

You can reach us on weekdays between 08:30 and 17:00 (CEST). We will answer your questions within one to two working days.

Do you need immediate help in the application? Get help via TeamViewer. With anaptis QuickSupport you get quick and easy Microsoft Dynamics support from our experts, who remotely access your PC and advise and support you as if they were on-site. Until your anaptis consultant can see your screen content, there are only three steps:

1. Making contact

To use our QuickSupport, contact us. You have different possibilities to do so:

  1. Mail to the ticket system
  2. or Call (Münster: + 49 251 917 996 0; Würzburg: + 49 931 205 92 150; Hamburg: +49 40 2853819 00)

2. Start tool

If prompted, click the follow button (Tool: Teamviewer) and execute the corresponding .exe file after downloading.

Use QuickSupport now

3. ID transmission

Then transfer the session ID to your anaptis consultant.

Now you can start!

anaptis Support:

We support these versions.

  1. Dynamics NAV 4.0
  2. Dynamics NAV 5.0
  3. Dynamics NAV 5.0 SP1
  4. Dynamics NAV 2009 (Version 9.0)
  5. Dynamics NAV 2009 SP1
  6. Dynamics NAV 2009 R2
  7. Dynamics NAV 2013 (Version 7.0)
  8. Dynamics NAV 2013 R2
  9. Dynamics NAV 2015 (Version 8.0)
  10. Dynamics NAV 2016 (Version 9.0)
  11. Dynamics NAV 2017 (Version 10.0)
  12. Dynamics NAV 2018 (Version 11.0)
  13. Dynamics 365 Business Central "Spring 2018" (Version 12.0)
  14. Dynamics 365 Business Central "Fall 2018" (Version 13.0)
  15. Dynamics 365 Business Central "Spring 2019" (Version 14.0)
  16. Dynamics 365 Business Central 2019 Release Wave 2 (Version 15.0)
  17. Dynamics 365 Business Central 2020 Release Wave 1 (Version 16.0)
  18. Dynamics 365 Business Central 2020 Release Wave 2 (Version 17.0)
  19. Dynamics 365 Business Central 2021 Release Wave 1 (Version 18.0)
  20. Dynamics 365 Business Central 2021 Release Wave 2 (Version 19.0)
  21. Dynamics 365 Business Central 2022 Release Wave 1 (Version 20.0)
  22. Dynamics 365 Business Central 2022 Release Wave 2 (Version 21.0)
Any questions left?

Ask us your further questions about our support.

If we have not been able to answer all your questions about our support, please contact us. We will be glad to help you.

We look forward to your inquiry!

Geschäftsführung anaptis

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