We help you with the most diverse questions.

anaptis Support:

On this page we present you the possibilities of our support. This includes immediate help in the application (QuickSupport or videos), general information about our support as well as assistance in setting up your ERP solution.

anaptis Support

through our QuickSupport.

With anaptis QuickSupport you get quick and easy Microsoft Dynamics support from our experts, who remotely access your PC and advise and support you as if they were on-site. Until your anaptis consultant can see your screen content, there are only three steps:

Contact your anaptis consultant.

Click on the “anaptis QuickSupport” logo and run the exe file after downloading.

Transmit the session ID to your anaptis consultant.

anaptis Support:

General informationen about our support.

We will help you both in the selection of the ERP solution and in the set-up as well as in the daily routine after the ERP solution has been implemented. Below you can see the version that we currently support:

  1. Dynamics NAV 4.0
  2. Dynamics NAV 5.0
  3. Dynamics NAV 5.0 SP1
  4. Dynamics NAV 2009 (Version 9.0)
  5. Dynamics NAV 2009 SP1
  6. Dynamics NAV 2009 R2
  7. Dynamics NAV 2013 (Version 7.0)
  8. Dynamics NAV 2013 R2
  9. Dynamics NAV 2015 (Version 8.0)
  10. Dynamics NAV 2016 (Version 9.0)
  11. Dynamics NAV 2017 (Version 10.0)
  12. Dynamics NAV 2018 (Version 11.0)
  13. Dynamics 365 Business Central "Spring 2018" (Version 12.0)
  14. Dynamics 365 Business Central "Fall 2018" (Version 13.0)
  15. Dynamics 365 Business Central "Spring 2019" (Version 14.0)
  16. Dynamics 365 Business Central Release Wave 2 (Version 15.0)
anaptis Support:

Do you need help with the setup?

Setup package

If you purchase the cloud version of the Dynamics 365 Business Central ERP solution, we recommend purchasing our setup package.

learn more


Would you like in-house training by our employees? Please feel free to contact us.

learn more

Microsoft Dynamics NAV Schulung
What are you waiting for?

This might be interesting for you.

Training videos

Are you interested in learning by videos? Visit our YouTube account.


Microsoft Dynamics 365 Business Central

Learn all about the latest version of Microsoft’s ERP software.

learn more

Clarify your question personally

Do you have any questions? Please feel free to contact us by mail or telephone.

Get in contact