We help you with the most diverse questions.

anaptis Support:

Do you need immediate help in the application? Get help via TeamViewer. You can reach us on weekdays between 08:30 and 17:00 (CEST). We will answer your questions within one to two working days.

anaptis Support

through our QuickSupport.

With anaptis QuickSupport you get quick and easy Microsoft Dynamics support from our experts, who remotely access your PC and advise and support you as if they were on-site. Until your anaptis consultant can see your screen content, there are only three steps:

1. Making contact

To use our QuickSupport, first contact your anaptis consultant by phone.

2. Click on button

Then click on the button “Use QuickSupport now” and execute the corresponding .exe file after downloading.

Use QuickSupport now

3. Transmission of the session ID

Then transfer the session ID to your anaptis consultant. Now you can start!

anaptis Support:

General informationen about our support.

Below you can see the version that we currently support:

  1. Dynamics NAV 4.0
  2. Dynamics NAV 5.0
  3. Dynamics NAV 5.0 SP1
  4. Dynamics NAV 2009 (Version 9.0)
  5. Dynamics NAV 2009 SP1
  6. Dynamics NAV 2009 R2
  7. Dynamics NAV 2013 (Version 7.0)
  8. Dynamics NAV 2013 R2
  9. Dynamics NAV 2015 (Version 8.0)
  10. Dynamics NAV 2016 (Version 9.0)
  11. Dynamics NAV 2017 (Version 10.0)
  12. Dynamics NAV 2018 (Version 11.0)
  13. Dynamics 365 Business Central "Spring 2018" (Version 12.0)
  14. Dynamics 365 Business Central "Fall 2018" (Version 13.0)
  15. Dynamics 365 Business Central "Spring 2019" (Version 14.0)
  16. Dynamics 365 Business Central Release Wave 2 (Version 15.0)
What are you waiting for?

This might be interesting for you.

Training videos

Are you interested in learning by videos? Visit our YouTube account.


Microsoft Dynamics 365 Business Central

Learn all about the latest version of Microsoft’s ERP software.

learn more

Clarify your question personally

Do you have any questions? Please feel free to contact us by mail or telephone.

Get in contact