anaptis Support: Microsoft Dynamics Support - we are there for you. We don't throw you in at the deep end. The opposite is the case: We support you not only during the introduction of the software, but also afterwards.

Leiter Support

Microsoft Dynamics support.

WE OFFER

You can reach us on weekdays between 08:30 and 17:00 (CEST). We will answer your questions within one to two working days.

Do you need immediate help in the application? Get help via TeamViewer. With anaptis QuickSupport you get quick and easy Microsoft Dynamics support from our experts, who remotely access your PC and advise and support you as if they were on-site. Until your anaptis consultant can see your screen content, there are only three steps:

1. Making contact

To use our QuickSupport, contact us. You have different possibilities to do so:

Mail to the ticket system
or Call (Münster: + 49 251 917 996 0; Würzburg: + 49 931 205 92 150; Hamburg: +49 40 2853819 00)

2. Start tool

If prompted, click the follow button (Tool: Teamviewer) and execute the corresponding .exe file after downloading.

Use QuickSupport now

3. ID transmission

Then transfer the session ID to your anaptis consultant.

Now you can start!

Videos (YouTube)

August 2005 Dynamics NAV 4.0
March 2007 Dynamics NAV 5.0
April 2008 Dynamics NAV 5.0 SP1
December 2008 Dynamics NAV 2009 (Version 9.0)
September 2009 Dynamics NAV 2009 SP1
December 2010 Dynamics NAV 2009 R2
September 2012 Dynamics NAV 2013 (Version 7.0)
October 2013 Dynamics NAV 2013 R2
September 2014 Dynamics NAV 2015 (Version 8.0)
October 2015 Dynamics NAV 2016 (Version 9.0)
October 2016 Dynamics NAV 2017 (Version 10.0)
December 2017 Dynamics NAV 2018 (Version 11.0)
April 2018 Dynamics 365 Business Central "Spring 2018" (Version 12.0)
October 2018 Dynamics 365 Business Central "Fall 2018" (Version 13.0)
April 2019 Dynamics 365 Business Central "Spring 2019" (Version 14.0)
October 2019 Dynamics 365 Business Central 2019 Release Wave 2 (Version 15.0)
April 2020 Dynamics 365 Business Central 2020 Release Wave 1 (Version 16.0)
October 2020 Dynamics 365 Business Central 2020 Release Wave 2 (Version 17.0)
April 2021 Dynamics 365 Business Central 2021 Release Wave 1 (Version 18.0)
October 2021 Dynamics 365 Business Central 2021 Release Wave 2 (Version 19.0)
April 2022 Dynamics 365 Business Central 2022 Release Wave 1 (Version 20.0)
October 2022 Dynamics 365 Business Central 2022 Release Wave 2 (Version 21.0)

Any questions left?

Ask us your further questions about our support.

If we have not been able to answer all your questions about our support, please contact us. We will be glad to help you.

We look forward to your inquiry!

Geschäftsführung anaptis

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