Microsoft Dynamics NAV at a specialist wholesalers.

Success Story:

Gustav Ehlert GmbH & Co. KG is a specialist wholesale trade for food products (approx. 15,000 stock items) from Verl. The range includes workwear and disposable clothing, packaging, cleaning agents and disinfectants, as well as spices and additives. For almost a century, the company has been supplying the medium-sized companies and the manufacturing industry with individual offers. Here, the field service plays a decisive role. In order to better support the sales staff, Gustav Ehlert GmbH & Co. KG decided to make their ERP mobile – with anaptis and the intelligent software extension from Anveo.

Initial situation

„Our field staff is heavily dependent on printed documents and old offline data during customer visits.

We need to have all the relevant data in real time to serve our customers best. For the double processing effort and the associated delays, we simply lack the time. That’s why we want to move away from our old notebook-based offline databases, to a solution that gives us real-time data – online and offline.

In total, we need the order data live to make our internal processes, especially in logistics, efficient.“

Challenges at a glance:

no information about the actual delivery capacity and the actual daily price of our products
entry of orders only with an existing data connection
cumbersome transfer of orders or subsequent entry of orders

Objective

“In order to serve our customers in the best possible way, our sales force must be able to work with daily updated prices and real-time data regarding stock levels and delivery capability. The solution must also work offline.”

Sven Reckmann
Managing Director, Gustav Ehlert GmbH & Co. KG

That's what our customer

Sven Reckmann says about the project.

“The bottom line is that after implementing Anveo, we have more qualified time for the customer and more efficient handling of business processes, which pays off in all areas. That’s why we are also concretely planning some further steps with anaptis.”

Result

“Anaptis as a partner in connection with Anveo for the mobile software solution convinced us. Thanks to the offline capability of the app, we can record our orders at any time. The solution makes us independent of the mobile operator’s infrastructure. We can work offline just as online.“

Improvements at a glance:

mobile access to all data
reliable statements, simple processing
increase in contract values
better adaptability
better processing
better customer satisfaction
better development potential

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