Microsoft Dynamics NAV at a specialist wholesalers.

Initial situation

„Our field staff is heavily dependent on printed documents and old offline data during customer visits. This has far-reaching consequences:

• no information about the actual delivery capacity and the actual daily price of our products
• entry of orders only with an existing data connection
• cumbersome transfer of orders or subsequent entry of orders

We need to have all the relevant data in real time to serve our customers best. For the double processing effort and the associated delays, we simply lack the time. That’s why we want to move away from our old notebook-based offline databases, to a solution that gives us real-time data – online and offline.

Summarizing, we need the order data live to make our internal processes, especially in logistics, efficient.“

Details

Customer
Gustav Ehlert GmbH & Co. KG (seit 1924)

Industry
Specialist wholesale for food production

Location
Verl

Stock range
15.000 stock items

Prodcut range
Professional and disposable clothing, packaging, cleaning and disinfecting agents, spices and additives, own production of spice mixes