anaptis GmbH
Gustav Ehlert GmbH & Co. KG is a specialist wholesale trade for food products. For almost a century, the company has been supplying the medium-sized companies and the manufacturing industry with individual offers. Here, the field service plays a decisive role. In order to better support the sales staff, Gustav Ehlert GmbH & Co. KG decided to make their ERP mobile – with anaptis and the intelligent software extension from Anveo.
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Initial situation
„Our field staff is heavily dependent on printed documents and old offline data during customer visits. This has far-reaching consequences:
- no information about the actual delivery capacity and the actual daily price of our products
- entry of orders only with an existing data connection
- cumbersome transfer of orders or subsequent entry of orders
We need to have all the relevant data in real time to serve our customers best. For the double processing effort and the associated delays, we simply lack the time. That’s why we want to move away from our old notebook-based offline databases, to a solution that gives us real-time data – online and offline.
Summarizing, we need the order data live to make our internal processes, especially in logistics, efficient.“
Details
Customer
Gustav Ehlert GmbH & Co. KG (seit 1924)
Industry
Specialist wholesale for food production
Location
Verl
Stock range
15.000 stock items
Prodcut range
Professional and disposable clothing, packaging, cleaning and disinfecting agents, spices and additives, own production of spice mixes
Objective
„In order to serve our customers in the best possible way, our sales force must be able to work with daily updated prices and real-time data regarding stock levels and delivery capability. The solution must also work offline.“
Solution
“Anaptis as a partner in connection with Anveo for the mobile software solution convinced us. Thanks to the offline capability of the app, we can record our orders at any time. The solution makes us independent of the mobile operator’s infrastructure. We can work offline just as online.“
Enhancements
- mobile access to all data
- reliable statements, simple processing
- increase in contract values
- better adaptability
- better processing
- better customer satisfaction
- better development potential
Products
Microsoft Dynamics NAV
Anveo Mobile App
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