Anveo Mobile App for specialist wholesalers.

Success Story:

Fleischer-Dienst Braunschweig eG is a specialist wholesaler for food and consumer goods for food production. The company offers a wide range of food products, accessories such as knives or ovens, advertising material, but also services such as consulting or repair of machines.

The provision of high-quality products and comprehensive services are therefore the core business of the company. The field service plays an important role in this. Of the approximately 110 employees, 8 are working in the field service. They are to work even more efficiently by using Anveo’s mobile app.

Initial situation

“Up to now, offline entry of sales orders was only possible in a local Dynamics NAV installation on the field staff’s equipment. With an existing Internet connection, the orders entered there could then only be transferred to the Dynamics NAV system via an individually developed interface solution. This process took a very long time and was error-prone due to the database synchronization. All price agreements or similar had to be entered manually in the ‘Main Dynamics NAV’. It was neither possible to query the current stock nor the current price configuration at the customer’s site.

Challenges summarized:

need for manual rework
process susceptibility to errors
no availability of offline data on the road

Details

Customer
Fleischer-Dienst Braunschweig eG

Industry
Specialist wholesaler for food and supplies for food production

Location
Braunschweig

Employees
110

Stock range
18.000 stock items

Assortment
Fresh meat, sausage and cheese specialities, frozen products, workwear and disposable clothing, packaging, spices and additives

Objective

„The objective was to provide our field staff with a mobile Dynamics NAV client that offers unlimited offline capability and provides colleagues with the necessary information at all times. In addition, manual processes were to be reduced to a minimum.“

Solution

„At the beginning we were still considering an individually developed interface to solve our problems. But the on-site presentation of the possibilities and the extremely simple and user-friendly operation of the Anveo Mobile App convinced us immediately.

Since the app was to be introduced in the course of the release change from Dynamics NAV 2009 to Dynamics NAV 2018, there was only a small time slot left for this. The installation, setup and implementation of the most necessary individual adaptations could be handled by the anaptis employees without any problems in the shortest possible time. There were no problems whatsoever.

The Anveo Mobile App solves all the problems of the past and also provides additional features that make the daily work of the colleagues much easier. In addition, we are continuously working in close coordination with the development department of anaptis to further develop the app in order to make our colleagues’ daily work with the system as efficient as possible.“

Improvements

unlimited offline capability
access to all data at any time and from any place
more efficient processing of orders
more reliable statements
less rework

From the very beginning we were in good hands with the anaptis staff. We always felt that our problems and requirements were understood and appropriate, proactive solutions were proposed.

Enno Beith | Head of IT | Fleischer-Dienst Braunschweig eG

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