Dynamics 365 Business Central for personnel consultants.

Success Story:

K-Recruiting is specialized in the field of personnel consulting for the life sciences industry (pharmaceutical & biotech, medical technology & diagnostics, generics & biosimilars and animal health sectors). The company has al lot of experience in mediating between companies and independent consultants – both nationally and internationally. A steady growth of the company means that K-Recruiting now has three locations (Munich, Weinfelden, Herisau) and over 75 employees.

Initial situation

“We worked with CRM software specially developed for recruitment agencies, which no longer mapped the invoicing process efficiently enough due to our company’s growth from formerly 5 to now over 70 employees. An upgrade of the existing system was out of the question, as this would make us very dependent on the manufacturer and the implementation of adjustments is too costly.

By placing highly qualified consultants with our customers, it was important that the contract management and the entire invoicing process runs efficiently and without errors. In our current system, however, this involved a lot of manual work. In order to continue to work efficiently and error-free in the future, our processes needed to be adapted. This concerned in particular the organization of current contracts as well as the accounts receivable and accounts receivable management including payment management and dunning.

Our reporting and reporting system was also affected by this. We were working with a data model that has to be updated manually and is based on our CRM system as well as various decentralized Excel tables. In order to be able to rely on our data basis at all times, even with increasing company growth, we wanted a system that always delivers reliable data in real time without the need for any additional work.“

Challenges at a glance:

manual contract management
manual accounts receivable and accounts payable management
Invoicing process includes many manual steps
manual reporting

Objective

“Our main goal was to further digitalize and automate the contract system as well as the accounting and reporting areas. In doing so, it was important to us that we use a near-standard solution that is future-proof and flexible.”

Solution

“We now rely on Dynamics 365 Business Central in the cloud. Thanks to the standard solution in conjunction with other Microsoft products as well as individual adjustments by anaptis, we have been able to optimize our processes sustainably:

The contract system has been redesigned and automated so that we can now record all important information and data within a framework order. In order to be able to record and view all the special features of our business directly in one place, anaptis has extended the standard of Dynamics 365 Business Central accordingly. Thus, for invoicing purposes, the receipts for the company and for the respective consultant can be created, sent and paid directly from the order.

The subsequent reporting is now highly automated and the error rate due to the previously manually maintained Excel spreadsheets has been greatly reduced due to the degree of automation and thus the elimination of manual individual steps.

The comprehensive use of various Microsoft products such as Dynamics 365 Business Central and Microsoft Power BI in everyday life offers us great added value. The entire company thus benefits from real-time evaluations of all data as well as from a high degree of professionalization of the technical resources.”

Improvements

Accelerated invoicing (takes only about a quarter of the original time)
The basis for reporting is not external Excel sources, but the ERP system
Proper mapping and tracking of the invoicing process
Automatic recording of incoming payments and direct export of outgoing payments to the bank (simplification of OPOS & payment management)
Being able to offer a much more relaxed billing process to candidates (credit note procedure)

Julia Werkstetter, Accounting Manager, K-Recruiting GmbH

„Overall, the support and implementation by anaptis was very good! The cooperation was always professional, solution-oriented as well as fast and the implementation was flawless. The optimization of the invoicing process has significantly improved our daily work. The supervision and support after the introduction of the new processes has also been excellent.“

Products

Microsoft Dynamics 365 Business Central

The ERP solution Microsoft Dynamics 365 Business Central connects and networks your departments.

Microsoft Power BI

Microsoft Power BI is the business intelligence tool from Microsoft that helps you visualize data and generate reports.

Dynamics 365 Business Central for personnel consultants:

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